REFUND & RETURN POLICY

Return Window
You may request a return or refund within 7 days of receiving your order for eligible issues.

Eligible Cases

• Damaged item
• Wrong item received
• Defective product
• Item significantly different from description

Non-Returnable Situations

• Change of mind (unless required by law)
• Incorrect address provided by customer
• Items used or damaged after delivery

Refunds

Once approved:

• Refunds are issued to the original payment method
• Processing may take 5–10 business days

Evidence Required

Customers may be asked to provide:

• Photos or videos of the issue
• Order number and details

Lost Orders

If an order is confirmed lost in transit, we will offer a replacement or refund.